The management, monitoring and archiving of electronic communications by investment advisers and broker-dealers has been a priority for both the SEC and CFTC, resulting in nearly $3 billion in fines since their $200‑million settlement with JPMorgan in early 2022. Global Relay Communications Inc. completed its second annual survey of financial firms’ approaches to managing electronic communications in compliance with applicable regulatory requirements. The study covered channel bans; “bring your own device” policies; the U.K. approach to electronic communications; social media; artificial intelligence; and communications surveillance. This article discusses the study’s key findings. See “Off-Channel Communications Are Not the Only Source of Electronic Recordkeeping Violations” (Apr. 25, 2024); and “16 Firms Fined $81 Million in Latest SEC Electronic Communications Recordkeeping Settlements” (Apr. 11, 2024).